Features add functionality … functionality that is expected
Your customers will expect to be able to do what they need to on the touch of a button. They can on other websites so your website needs to function as well, if not better, than others. Common features are :
- being able to browse products, look at images and read specifications
- buy and pay online and arrange for delivery
- book an appointment, training course, hotel room, holiday, etc and pay a securing deposit
And you will want to promote yourself appropriately, so your potential customers can find you :
- be easily found on Google™
- show your videos on YouTube™
- alert your promotions on Facebook™